CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Send us an email at bianca@bboards.info

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FAQ

 
Orders 
 
  • Orders are typically custom. In that case, we will communicate via email in regards to your specifications​

  • Orders usually take up to two weeks to be completed. Please note that this does not include shipping time if you decide to have your order shipped via USPS

  • If orders are original, meaning there is no skeleton work already on bboards.info site, then an estimate is required

  • All chalkboard designs for business require an estimate

  • Parties (i.e. engagement parties, bridal/baby showers, weddings, birthdays...etc.) require an estimate. 

    • Please note some party orders will require a deposit depending upon the size of the order.

If you would like an estimate please feel free to email me at bianca@bboards.info I would love to hear your ideas and make them a reality. 

 

 

 

What are your delivery options?
 

Shipping is usually USPS unless the B Board size may require UPS. These costs will be added to your price. If you are shipping outside of New Jersey, there may be additional charges for shipping. Shipping is an option and can be avoided by picking up your order. ​

What is your returns policy?
 

As B Boards are typically custom made, there are no returns. All designs, prices, specifications...etc. are agreed upon before the intiation of the board to ensure your full satisfaction. If you need something changed, feel free to email me at bianca@bboards.info.  ​

 

 

 

Gift Shipping
 

Gift shipping is typically USPS unless the B Board size is too large, it may require UPS/Fedex. These costs will be added to your total price. These prices will not be shown in the B Boards Gift Box or anywhere in the box for that matter. A receipt can be emailed to you. Shipping is an option and can be avoided by picking up your order at Boniello's located at 72 Hamburg Turnpike, Riverdale, N.J. 07442